Contact us

At RenParlor, we value open communication with our customers. Whether you have a question about our products, need assistance with an order, or simply want to share your feedback, our team is here to help.

Customer Support

For all inquiries regarding our Shirts, Skirts, Pants & Trousers collections, including sizing, materials, availability, and order-related matters, please reach out to us via email. We aim to respond to all messages within 1–2 business days.

Email: [email protected]

Mailing Address

RenParlor
123 Fashion Avenue, Suite 500
New York, NY 10001
United States

Business Hours

Our support team is available during the following hours:

• Monday – Friday: 9:00 AM – 6:00 PM (EST)
• Saturday: 10:00 AM – 4:00 PM (EST)
• Sunday & Public Holidays: Closed

Response Time

Emails received outside of business hours will be addressed on the next business day. During peak seasons, response times may be slightly longer. We appreciate your patience and will ensure your inquiry is handled promptly.

Order & Product Inquiries

To help us assist you efficiently, please include the following details in your email where applicable:

• Your order number
• The product name or category (Shirts, Skirts, Pants & Trousers)
• A clear description of your question or concern

We are committed to providing a smooth and satisfying shopping experience at RenParlor. Thank you for choosing us, and we look forward to assisting you.